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                     Purchase info

Shipping, payments and privacy

Info

For deliveries within Belgium, we will charge a flat fee for packaging and shipping of € 2,40 per order.

From an order value of 200.00 €, we deliver free of delivery costs within Belgium.

For payment by cash on delivery (COD) we charge designated shipping additional costs of 4,00 € and a transfer fee of 2.00 €

Delivery of goods is Ex Works. We will deliver the goods to the address you give us for delivery on the order form. All stated delivery times stated by us are non-binding.

EUR is due by cash on delivery.

Delivery within the EU
If the item is supposed to be delivered to a country outside of Belgium (but within Europe), the delivery costs 4,90 Euro per order.

Delivery outside the EU
For deliveries outside the EU, we will charge a flat fee for packaging and shipping of € 16,90.



Delivery of goods is ex works. We will deliver the Goods to the address you give us for delivery on the order form. All stated delivery times stated by us are nonbinding.

All prices on our website are stated in Euro inclusive of Belgian VAT, and subject to delivery charges which are indicated at the time of placing an order.
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. BouggieBrussels also reserves the right to cancel the order if security measures indicate a possible fraud attempt. You will own the goods once we have received your payment in full.
If not agreed differently, invoice payments have to be made in advance to the full amount stated on our invoice either via cash on delivery, Paypal, debit note or credit transfer. Despatch will be made after receipt of payment.
All proprietary rights are reserved to BouggieBrussels Online until full payment.

Thank you for your interest in our website. Your privacy is important to us. The data provided by you will be used as follows.

Collection, Processing And Use Of Personal Data
A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.
Personal data will only be collected when you voluntary notify us of such data within the scope of your order of goods, when opening a customer account or when registering for our newsletter. We use the data you provide without your separate permission solely to fulfil and handle your order. Once the contract has been completely processed and the purchase price fully paid, your data will be blocked against further use and deleted once the fiscal and commercial provisions have expired, unless you have explicitly consented to the further use of your data. When registering for the newsletter your name and e-mail address are used for internal advertising purposes with your consent, until such time as you deregister from the newsletter.

We will save the contract and send an e-mail including your order details to you. You can see the general business conditions at any time here.
Previous orders may be viewed in your customer account.

Use of cookies

We utilize cookies on various pages, in order to arrange the visit to our web site attractively and to enable the use of certain functions. The matter in this case concerns small text data files, which will be filed on your computer. Most of the cookies that are utilized by us will be deleted again from your hard disk after the end of the browser session (so-called session cookies). Other cookies remain in your computer and enable us to recognize your computer again during your next visit (so-called permanent cookies). Our partner companies are not allowed to collect, process or use personal data by means of cookies via our web site.


Transfer Of Personal Data
A passing on of your data occurs to the dispatch enterprise commissioned with the delivery, as far as this is necessary for the delivery of the goods. For the processing of payments we must pass on the relevant data to the authorized banking institution.


Right Of Access
Due to the Federal data protection law you have the right to free information about your stored data at any time as well as the right to correct, lock or delete these data.

Credit assessment and scoring
If we pay in advance, for example in the case of a purchase on account, in order to safeguard our legitimate interests, we might obtain a credit report on the basis of mathematical and statistical methods. For this purpose we send the personal data required for a credit check; we then use the information we receive on the statistical probability of a shortfall in payment to make a balanced decision on the establishment, execution or termination of the contractual relationship.

The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical methods, which also include address data. Your data protection requirements will be considered according to the applicable statutory provisions.

Questions regarding data protection

Please direct your question regarding our data protection standards to BouggieBrussels@ by e-mail

Withdrawal
You have the right to cancel within fourteen days without giving any reason this contract. The withdrawal period is fourteen days from the date, who have taken last in possession of the goods you or a third party named by you, other than the carrier or has.
To exercise your right of cancellation, you must contact us  to revoke by a clear statement (eg, consigned by post mail, fax, phone or email) of your decision this contract inform. 
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

Effects of withdrawal

If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier

You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.


  • How to order the candles? 
    You can order the candles directly from us by e-mail: jonas.delsaert@student.odisee.be
     Shipping costs in Europe: ca. 4,95 €  (dependent on the quantity ordered). 

  • HOW WE COMMUNICATE
  • Facebook
    We live in a digital world so not being ‘online’, like on Facebook is missing out on communication- & sales opportunities. Facebook will be used as a more interactive platform, were people can ask questions, send us messages, etc. Furthermore, there will be a lot of pictures on Facebook and us SAYING what we are. 
  • Instagram
     Instagram will be used to SHOW who we are, with a lot of pictures and funny captions. 
  • Twitter
     Twitter will be used as an informative platform, were we will keep our followers up-to-date with the newest fragrances, colors and promotions. By constantly giving our followers/ (potential) customers updates, we also stay top-of-mind. Furthermore, we will also do digital marketing, which means that we are going to target people with specific ads.